FAQ

PURCHASING WRISTBANDS

WHAT IS MAGSTOCK’S PRE-REGISTRATION PRICING?

Pre-registration IS OPEN NOW! Pricing is as follows:

• Early Bird: through Sunday, May 5 – $185
• Regular Bird: Monday, May 6 through Sunday, May 26 – $195
• Worm (we would still love you): Monday, May 27 through Wednesday, June 5 – $205
• Thursday, June 6 (at-door) – $215
• Friday, June 7 (at-door) – $185
• Saturday, June 8 (at-door) – $155
• Sunday, June 9 (at-door) – $35

WHY HAVE WRISTBAND PRICES INCREASED SO MUCH?

The sticker shock is real, and we’re extremely sorry about it. When our previous venue was sold in early 2020, we hoped to maintain a relationship with the new owners, but a huge surge in interest in outdoor activities during the pandemic meant they were able to make more money selling to individual campers rather than hosting events, and they declined to renew our contract. We researched over a dozen possible venues in the region, but were unable to find anything in a reasonable distance that offered both the low pricing and the wonderful amenities of our previous venue–to be frank, our arrangement there was extremely favorable and hadn’t changed much in 10 years. It was sobering to discover that most other venues with similar amenities cost 4-5 times what we were used to paying; meanwhile, venues that had comparable prices were often open fields with pit toilets and no power. Camp Ramblewood offered the best balance of amenities, convenience, and cost, and we’re really excited to be here moving forward.

$100 of your wristband cost goes straight to our hosts. The remaining $85 (or slightly more, depending on when you buy) goes directly towards our programming costs, e.g. performer appearance fees, housing, and food; our AV equipment rental; supplies for activities like the bonfire, tie-dye, and craft tent; event infrastructure like generators, golf carts, fuel, and a truck; and small costs for our volunteers like hats and snacks. We generally do not make much, if any, profit from MAGStock, but we want to put it on anyway because we love making video game music events for our community.

That all being said, paying more for things sucks. We really hope you still feel that your MAGStock experience is worth the price of admission. <3

CAN I BUY A ONE DAY WRISTBAND?

MAGStock only sells full event wristbands, both online and at the door. However, prices for wristbands purchased at the door are discounted as the event proceeds, so you don’t have to pay for a day that’s already passed! The prices are below and the wristband will last from the day of purchase until the end of the event.

At-door wristbands start at $215 on Thursday, and are prorated to $185 on Friday, $155 on Saturday, and $35 on Sunday.

DOES MAGSTOCK OFFER REFUNDS FOR WRISTBANDS? WHAT ABOUT FOR ADD-ONS?

Our standard policy is that wristbands are non-refundable; however, you may be able to resell yours using the “resell” button on your registration confirmation link. You may also find a friend/acquaintance to purchase it for the price you paid for it or less–contact us at registration@magstock.org to arrange a transfer this way.

If you need to transfer your cabin, please email us so we can send you the link needed. Cabins are transferrable but non-refundable.

Please also note that pre-ordered merch packages are fully non-refundable. If you cannot make it to the event, or forget to pick your merch up, we will contact you afterwards to obtain a shipping address and shipping payment, or you may choose to donate the cost of your package to MAGStock (thank you!).

HOW DO I SELL OR TRANSFER MY WRISTBAND?

To transfer your wristband to another person: open your confirmation email and send them the personalized link referenced in the last paragraph. Please note: You may resell your wristband for no more than the exact price you paid for it.

Warning: once your wristband has been transferred, you will lose all access to it and it cannot be transferred back to you or refunded. Additionally, if you pre-ordered a merch package with your wristband, that will also be transferred when your wristband is transferred.

Once picked up at Registration, a wristband cannot be transferred to another individual. Additionally, a minor wristband cannot be transferred to a regular attendee wristband at any time.

I AM UNABLE TO FIND MY CONFIRMATION EMAIL. CAN IT BE RESENT?

Please visit our registration confirmation page and enter the email you registered with to check if you are pre-registered. If you did not receive a confirmation email, please contact us at registration@magstock.org.

I CAN ONLY PURCHASE THE INITIAL WRISTBAND AT THIS TIME. WILL I BE ABLE TO ADD AN ADD-ON AT A LATER DATE?

Sure! If you look at your registration confirmation email, you will find a personalized link that will allow you to edit your details and make any add-on purchases, such as car/RV camping passes, cabins, food/drink wristbands, or merch packs. Please note that you’ll have to pay for the add-on once you add it–if you don’t, the pending purchase may be cleared from our system to enable others to buy it. You will also not be able to pick up your wristband onsite until you pay. Pre-ordered merch packs and cabins are available in limited quantities—there is no date cutoff, but once they’re gone, they’re gone!

I APPLIED FOR VENDOR SPACE IN THE MAGSTOCK ARTIST ALLEY. SHOULD I PURCHASE A BACK-UP WRISTBAND JUST IN CASE MY APPLICATION IS NOT APPROVED?

There’s no need! If your artist alley application is not approved, you will be able to purchase a wristband at the original pre-registration price–contact us at registration@magstock.org to purchase. If your application IS approved, we will send you additional information!

HOW MUCH ARE WRISTBANDS FOR CHILDREN? DO THEY NEED TO BE REGISTERED?

All attendees, including minors, need to be registered and have their own individual wristbands. Children 6 through 12 get 50% off the current wristband price, rounded down to the nearest dollar. Children 5 and under are free. Be sure to select the ‘12 and Under’ button when you pre-register to get the discount. If your child is 5 or under, the system will mark the wristband as free prior to the order being finalized.

DOES MAGSTOCK OFFER A GROUP DISCOUNT?

Yes! During pre-registration, groups of 5 or more can buy wristbands at a $10 discount off the current wristband price. A group leader purchases all wristbands for the group. After payment, the leader will receive what are essentially pre-paid promo codes for each wristband purchased, which they should then send to group members individually so they can register their own wristbands. Please make every effort to claim group wristbands before arriving at the event–it will make everyone’s experience faster!

Children aged 6 through 12 already receive a 50% discount on their wristband price, and children 5 and under are already free, so they unfortunately cannot count towards the 5+ wristbands to receive the group price and must be purchased separately.

WRISTBAND PICKUP

WHEN CAN I PICK UP/PURCHASE A WRISTBAND AT MAGSTOCK? WHAT ARE THE HOURS FOR REGISTRATION?

MAGStock is a 24 hour festival, but registration is not. Please do NOT show up outside of the following hours, as we will not be able to permit you to enter the event without checking you in:

• Thursday: noon-10pm
• Friday: 10am-10pm
• Saturday: 10am-10pm
• Sunday: 11am-1pm

We encourage attendees to purchase their wristbands online prior to coming to registration in order to keep the line moving (and because cell service and WiFi can be spotty at the venue).

WHAT DO I NEED TO BRING TO PICK UP MY WRISTBAND?

Anyone picking up a wristband needs a government issued photo ID that matches both the name of the wristband being picked up and your date of birth. Please ensure that you enter your legal name as shown on your ID in the Name on ID field when you pre-register for your wristband. If you used another name, you can email registration@magstock.org or use the personalized link in your confirmation email to update the information associated with your wristband.

On rare occasions we will accept a photo ID without a date of birth such as a high school or college ID. Please note, we do reserve the right to refuse these IDs and anyone using a high school photo ID will also need to bring a signed parental consent form, which must be notarized if they are not accompanied by a legal guardian, regardless of age.

In line with requirements set by Super MAGFest 2024, MAGStock has lifted COVID restrictions for Stock 2024. In other words, neither vaccines or masks will be required to attend or staff the event. Masks and hand sanitizer will be provided in high-touch indoor areas. We support and encourage people in doing what is best for their health and comfort; we recognize that for some, this may mean not attending. Any further questions should be directed to contact@magfest.org.

I CHANGED MY NAME, AND NOW SOME THINGS DON’T MATCH, WHAT DO I DO?

An individual needs either a certified copy of an original marriage license or an original certified copy of the decree (court order) to change a name. Your name change paperwork through your county would help us validate you. If you don’t have it anymore, your county clerk’s office should be able to help you get a copy. If you email registration@magstock.org after you purchase your wristband, we can add a note in our system to let our onsite registration staff know that you will have brought other documentation.

I REQUIRE SPECIAL ACCESSIBILITY ASSISTANCE / HAVE A MEDICAL REASON THAT PREVENTS ME FROM WAITING IN LINE FOR MY WRISTBAND. WILL THIS BE ACCOMMODATED?

Yes! Just let one of our staff know and we can escort you to the front of the line or provide seating until we are able to check you in. If you have other accessibility needs or questions, please email accessibility@magstock.org.

I BOUGHT MORE THAN ONE WRISTBAND IN MY NAME. WILL MULTIPLE WRISTBANDS BE A PROBLEM?

Yes. MAGStock has a one wristband per person policy, so you will only be able to pick up one wristband for yourself. If you are buying a wristband for another individual, we ask that you put that individual’s information into the registration form. This will allow a faster pickup process in the preregistration line, since otherwise we will have to add the extra information manually before they can be handed out. You may also use the personalized link in your registration confirmation email to update the information on your wristbands.

If you are buying the wristband as a surprise, we still ask that you use the individual’s information when purchasing the wristband, but make sure to use your email address so they don’t get the confirmation email.

WHAT IF I DO NOT HAVE A PHOTO ID? CAN I STILL PICK UP MY WRISTBAND?

We understand that people under 18 often do not have a government issued photo ID so a signed parental consent form, which must be notarized if they are not accompanied by a legal guardian, will suffice for minors. For all other cases, please notify us ahead of time at registration@magstock.org to make arrangements – this makes it much easier for us to accommodate you. If you do not make arrangements with us beforehand and do not have a photo ID then we will do our best but cannot guarantee that you will be able to pick up your wristband.

CAN I PICK UP A WRISTBAND FOR ANOTHER INDIVIDUAL?

NO. Each wristband must be picked up by the specific individual whose name the wristband is under and they must have a government issued photo ID to claim it. You may not bring their photo ID to pick up the wristband. Legal guardians may hold the wristband for their child, but we ask that the child be present when the wristband is received.

OTHER QUESTIONS

CLOTHING OPTIONAL lolol?

MAGStock policy is that clothing has to be worn (Yes even though the Ramblewood Website says it’s optional)

NOT THE BEES!!?

There are bees around, but what you might be seeing are Mud Daubers. They are non aggressive, and eat mosquitos. We like them. As for wasps, try the paper bag trick. Take a paper bag, and stick it around the corners of your cabin deck or where your tent is. Wasps are territorial and will think your paper bag is a wasp nest and not stick around. Take that wasps!

I ORDERED DOORDASH/UBER EATS, WHERE DO I PICK IT UP?

Please have them drop off your food at the Reg Table.

I WANT TO RUN A COOL CAMP ACTIVITY FOR THE COMMUNITY! CAN I DO THAT?

Yes! We would love this! Contact our activities team at activities@magstock.org.

CAN I CAMP IN MY CAR/BRING A VAN, RV, OR OTHER LARGE VEHICLE?

You sure can! However, car/RV camping is restricted to a specific area of the grounds, so be sure to purchase a separate pass when you register. Please note that Ramblewood DOES NOT have power/sewer hookups for RVs. More information is available on our Camping & Cabin Info page.

HOW DO WE PLAY GAMES AT A CAMPGROUND? IS THERE GOING TO BE ANY POWER?

The cabins have power, and you are welcome to run extension cords to nearby tents. Please be mindful of physics and do not overload things–you can run LED lights and charge your phone just fine, but leave your AC and microwave at home. We are planning to provide at least one power station near the Horseshoe with a generator, extension cords, and power strips, but it doesn’t hurt to bring your own extension cords & power strips just in case. Please do not bring your own generator unless you are staying in the car camping/RV lot.

IS THERE CELL SERVICE/WIFI?

Yes! Phone service is actually pretty good. Wifi? Unfortunately no. Consider bringing a mobile hotspot if you really can’t live without it for the weekend.

ARE THERE SHOWERS? RUNNING WATER?

Yes! There are plenty of modern restrooms and showers, including shared bathroom/shower facilities for tent campers in the Horseshoe. Please don’t use the lake/pool as a substitute for showering.

THERE’S A LAKE?

Yes, there is a lake. There is also a snapping turtle in the lake, who is much older than you are. Please swim only in the swimming pool to protect the adorable turtle. Who bites.

CAN I BRING A MICROWAVE?

No D:

THEN HOW DO I FEED MYSELF?

The deadline to purchase a food wristband has passed, but you can get meals ala cart at the Ramblewood dining hall, bring a camp stove or portable fire pit and cook your own, use our communal grill near the Horseshoe, barter with your neighbors, or go into town. The dining hall accommodates major dietary needs/preferences, so be sure to tell us about them when you select that add-on for your registration. Look at the meal plan here

If you are planning to cook, you should check out the MAGStock Community Cookbook, which is full of awesome recipes contributed by our Staff, Volunteers, and Guests! You can also give us your own submissions for inclusion in this year’s cookbook (due by May 19)!

I WANT TO MAKE GOBS OF MONEY AND SELL THINGS TO UNSUSPECTING CAMPERS!

That’s not really a question, but: in the spirit of MAGStock, you are welcome to give away food, drinks, trinkets, etc., but unauthorized sales are strictly prohibited. However, we now have an Artist Alley that you can apply for if you’d like to be authorized!

CAN I DRINK ALCOHOL?

Yes, alcohol consumption is allowed at the campground. You are not permitted to sell alcohol onsite. Enjoy responsibly! (please for real) Keep in mind that it is a lot easier to get dehydrated while outdoors. All laws continue to apply. Additionally, glass containers are not permitted to be carried around the campground. Please transfer beverages to shatter-proof cups/containers and place glass into a recycle bin.

ARE YOU SERIOUS!?

You bet!

THIS SOUNDS REALLY BOSS BUT I HAVE ANOTHER QUESTION.

Ask us! chairs@magstock.org

Updated May 9, 2024