Wow! Lotta words down there. Here, look at this pic of our cool pool first (open 24 hours!).


PURCHASING WRISTBANDS

WHAT IS MAGSTOCK’S PRE-REGISTRATION PRICING?

Pre-registration opens Monday, April 17 at 3:00pm ET on our website. Pricing is as follows:

  • Super Early Bird: Monday, April 17 through Tuesday, April 25 – $180
  • Early Bird: Wednesday, April 26 through Monday, May 8 – $190
  • Regular Bird: Tuesday, May 9 through Wednesday, June 7 – $200
  • Worm (we would still love you): Thursday, June 8 (at-door) – $210
  • Friday, June 9 (at-door): $180
  • Saturday, June 10 (at-door): $150
  • Sunday, June 11 (at-door): $30

WHY HAVE WRISTBAND PRICES INCREASED SO MUCH?

The sticker shock is real, and we’re extremely sorry about it. When our previous venue was sold in early 2020, we hoped to maintain a relationship with the new owners, but a huge surge in interest in outdoor activities during the pandemic meant they were able to make more money selling to individual campers rather than hosting events, and they declined to renew our contract. We researched over a dozen possible venues in the region, but were unable to find anything in a reasonable distance that offered both the low pricing and the wonderful amenities of our previous venue–to be frank, our arrangement there was extremely favorable and hadn’t changed much in 10 years. It was sobering to discover that most other venues with similar amenities cost 4-5 times what we were used to paying; meanwhile, venues that had comparable prices were often open fields with pit toilets and no power. Camp Ramblewood offered the best balance of amenities, convenience, and cost, and we’re really excited to be here this year.

$100 of your wristband cost goes straight to our hosts. The remaining $80 (or slightly more, depending on when you buy) goes directly towards our programming costs, e.g. performer appearance fees, housing, and food; our AV equipment rental; supplies for activities like the bonfire, tie-dye, and craft tent; event infrastructure like generators, golf carts, fuel, and a truck; and small costs for our volunteers like hats and snacks. We generally do not make much if any profit from MAGStock, but we want to put it on anyway because we love making video game music events for our community.

That all being said, paying more for things sucks. We really hope you still feel that your MAGStock experience is worth the price of admission. <3

CAN I BUY A ONE DAY WRISTBAND?

MAGStock only sells full event wristbands, both online and at the door. However, prices for wristbands purchased at the door are discounted as the event proceeds, so you don’t have to pay for a day that’s already passed! The prices are below and the wristband will last from the day of purchase until the end of the event.

At-door wristbands start at $210 on Thursday, and are prorated to $180 on Friday, $150 on Saturday, and $30 on Sunday.

DOES MAGSTOCK OFFER REFUNDS?

Our standard policy is that wristbands are non-refundable; however, you may be able to resell yours using the “resell” button on your registration confirmation link. You may also find a friend/acquaintance to purchase it for the price you paid for it or less–contact us at registration@magstock.org to arrange a transfer this way.

We may make exceptions for pre-registrants who are unable to attend at the time of the event for reasons directly related to COVID-19. If you experience symptoms of COVID-19 or are alerted of exposure to a confirmed case in the two weeks preceding the event, we ask that you stay home unless you receive a negative PCR test result before your arrival. If you receive a positive test result yourself in the two weeks preceding the event, we ask that you stay home. If you have a confirmed exposure but are unable to secure a PCR test, or if you test positive yourself, please contact registration@magstock.org to request a refund no later than Sunday, June 11 (the last day of the event).

Due to COVID-19, if the venue itself or if local, state, or federal mandates require a reduction in capacity, we will cease sales and begin refunds if necessary, minus required fees from our payment processors.

Please note that pre-ordered merch packages are fully non-refundable. If you cannot make it to the event, or forget to pick your merch up, we will contact you afterwards to obtain an address and shipping payment.

HOW DO I SELL OR TRANSFER MY BADGE?

To transfer your registration to another person: open your confirmation email and send them the personalized link referenced in the last paragraph. Please note: You may resell your registration for no more than the exact price you paid for it.

Warning: once your badge has been transferred, you will lose all access to the badge and it cannot be transferred back to you or refunded. Additionally, if you pre-ordered a merch package with your badge, that will also be transferred when your badge is transferred.

Once picked up at Registration, a badge cannot be transferred to another individual. Additionally, a minor badge cannot be transferred to a regular attendee badge at any time.

I AM UNABLE TO FIND MY CONFIRMATION EMAIL. CAN IT BE RESENT?

Please visit our registration confirmation page and enter the email you registered with to check if you are pre-registered. If you did not receive a confirmation email, please contact us at registration@magstock.org.

I CAN ONLY PURCHASE THE INITIAL WRISTBAND AT THIS TIME. WILL I BE ABLE TO ADD A MERCH PACK, CABIN, OR MEAL TICKETS AT A LATER DATE?

Sure! If you look at your registration confirmation email, you will find a personalized link that will allow you to edit your details and make any add-on purchases. Please note that you’ll have to pay for the add-on once you add it–if you don’t, the pending purchase may be cleared from our system to enable others to buy it. You will also not be able to pick up your wristband onsite until you pay. Pre-ordered merch and cabins are available in limited quantities—there is no date cutoff, but once they’re gone, they’re gone!

I APPLIED FOR VENDOR SPACE IN THE MAGSTOCK ARTIST ALLEY. SHOULD I PURCHASE A BACK-UP WRISTBAND JUST IN CASE MY APPLICATION IS NOT APPROVED?

There’s no need! If your artist alley application is not approved, you will be able to purchase a wristband at the original pre-registration price–contact us at registration@magstock.org to purchase. If your application IS approved, we will send you additional information!

HOW MUCH ARE WRISTBANDS FOR CHILDREN? DO THEY NEED TO BE REGISTERED?

All attendees, including minors, need to be registered and have their own individual wristbands. Children 6 through 12 get 50% off the current wristband price, rounded down to the nearest dollar. Children 5 and under are free. Be sure to select the ‘12 and Under’ button when you pre-register to get the discount. If your child is 5 or under, the system will mark the wristband as free prior to the order being finalized.

Please note that all attendees, including minors, must be vaccinated in accordance with our full COVID policy. We may permit exemptions for children too young to be vaccinated–please email exemptions@magfest.org to inquire.

DOES MAGSTOCK OFFER A GROUP DISCOUNT?

Yes! During pre-registration, groups of 5 or more can buy wristbands at a $10 discount off the current wristband price. A group leader purchases all wristbands for the group. After payment, the leader will receive what are essentially pre-paid promo codes for each wristband purchased, which they should then send to group members individually so they can register their own wristbands. Please make every effort to claim group wristbands before arriving at the event–it will make everyone’s experience faster!

Children aged 6 through 12 already receive a 50% discount on their wristband price, and children 5 and under are already free, so they unfortunately cannot count towards the 5+ wristbands to receive the group price and must be purchased separately.

WRISTBAND PICKUP

WHAT DO I NEED TO BRING TO PICK UP MY WRISTBAND?

Note: due to COVID-19, in addition to the following standard requirements, you will be required to show proof of vaccination in order to pick up your wristband on-site. For more information on what constitutes acceptable proof, please read our full COVID policy. Please contact exemptions@magfest.org no later than May 31, 2023 if you require an exemption for medical or other reasons.

Anyone picking up a wristband needs a government issued photo ID that matches both the name of the wristband being picked up and your date of birth. Please ensure that you enter your legal name as shown on your ID in the Name on ID field when you pre-register for your wristband. If you used another name, you can email registration@magstock.org or use the personalized link in your confirmation email to update the information associated with your wristband.

On rare occasions we will accept a photo ID without a date of birth such as a high school or college ID. Please note, we do reserve the right to refuse these IDs and anyone using a high school photo ID will also need to bring a signed parental consent form, which must be notarized if they are not accompanied by a legal guardian, regardless of age.

I CHANGED MY NAME, AND NOW SOME THINGS DON’T MATCH, WHAT DO I DO?

An individual needs either a certified copy of an original marriage license or an original certified copy of the decree (court order) to change a name. Your name change paperwork through your county would help us validate you. If you don’t have it anymore, your county clerk’s office should be able to help you get a copy. If you email registration@magstock.org after you purchase your wristband, we can add a note in our system to let our onsite registration staff know that you will have brought other documentation.

WHEN CAN I PICK UP/PURCHASE A WRISTBAND AT MAGSTOCK? WHAT ARE THE HOURS FOR REGISTRATION?

MAGStock is a 24 hour festival, but registration is not able to be open 24 hours unfortunately. Please check back here closer to the event to see hours that you will be able to pick up your wristband and check in.

We encourage attendees to purchase their wristbands online prior to coming to registration in order to keep the line moving.

I REQUIRE SPECIAL ACCESSIBILITY ASSISTANCE / HAVE A MEDICAL REASON THAT PREVENTS ME FROM WAITING IN LINE FOR MY WRISTBAND. WILL THIS BE ACCOMMODATED?

Yes! Just let one of our staff know and we can escort you to the front of the line or provide seating until we are able to check you in. If you have other accessibility needs or questions, please email accessibility@magstock.org.

I BOUGHT MORE THAN ONE WRISTBAND IN MY NAME. WILL MULTIPLE WRISTBANDS BE A PROBLEM?

Yes. MAGStock has a one wristband per person policy, so you will only be able to pick up one wristband for yourself. If you are buying a wristband for another individual, we ask that you put that individual’s information into the registration form. This will allow a faster pickup process in the preregistration line, since otherwise we will have to add the extra information manually before they can be handed out. You may also use the personalized link in your registration confirmation email to update the information on your wristbands.

If you are buying the wristband as a surprise, we still ask that you use the individual’s information when purchasing the wristband, but make sure to use your email address so they don’t get the confirmation email.

WHAT IF I DO NOT HAVE A PHOTO ID? CAN I STILL PICK UP MY WRISTBAND?

We understand that people under 18 often do not have a government issued photo ID so a signed parental consent form, which must be notarized if they are not accompanied by a legal guardian, will suffice for minors. For all other cases, please notify us ahead of time at registration@magstock.org to make arrangements – this makes it much easier for us to accommodate you. If you do not make arrangements with us beforehand and do not have a photo ID then we will do our best but cannot guarantee that you will be able to pick up your wristband.

CAN I PICK UP A WRISTBAND FOR ANOTHER INDIVIDUAL?

NO. Each wristband must be picked up by the specific individual whose name the wristband is under and they must have a government issued photo ID to claim it. You may not bring their photo ID to pick up the wristband. Legal guardians may hold the wristband for their child, but we ask that the child be present when the wristband is received.

OTHER QUESTIONS

I WANT TO RUN A COOL CAMP ACTIVITY FOR THE COMMUNITY! CAN I DO THAT?

Yes! We would love this! Check out our activities submission form or contact our activities team at activities@magstock.org.

CAN I CAMP IN MY CAR/BRING A VAN, RV, OR OTHER LARGE VEHICLE?

You sure can! However, car/RV camping is restricted to a specific area of the grounds, so be sure to purchase a separate pass when you register. Please note that Ramblewood DOES NOT have power/sewer hookups for RVs. More information is available on our Camping & Cabin Info page.

HOW DO WE PLAY GAMES AT A CAMPGROUND? IS THERE GOING TO BE ANY POWER?

The cabins have power, and you are welcome to run extension cords to nearby tents. Please be mindful of physics and do not overload things–you can run LED lights and charge your phone just fine, but leave your AC and microwave at home. We are planning to provide at least one power station near the Horseshoe with a generator, extension cords, and power strips, but it doesn’t hurt to bring your own extension cords & power strips just in case. Please do not bring your own generator unless you are staying in the car camping/RV lot.

IS THERE CELL SERVICE/WIFI?

Yes! Phone service is actually pretty good. Ramblewood offers paid WiFi if you need more, but to be honest, it can be kinda spotty and we don’t recommend it. We are unable to assist with WiFi issues, including payment issues. Consider bringing a mobile hotspot if you really can’t live without it for the weekend.

ARE THERE SHOWERS? RUNNING WATER?

Yes! There are plenty of modern restrooms and showers, including shared bathroom/shower facilities for tent campers in the Horseshoe. Please don’t use the lake/pool as a substitute for showering.

THERE’S A LAKE?

Yes, there is a lake. There is also a snapping turtle in the lake, who is much older than you are. Please swim only in the swimming pool to protect the adorable turtle. Who bites.

HOW DO I FEED MYSELF?

You can purchase individual meal tickets for hot meals at the Ramblewood dining hall, bring a camp stove or portable fire pit and cook your own, use our communal grill near the Horseshoe, barter with your neighbors, or go into town. The dining hall accommodates major dietary needs/preferences, so be sure to tell us about them when you select that add-on for your registration. You can view a sample meal plan here.

If you are planning to cook you should check out the MAGStock Community Cookbook, which is full of awesome recipes contributed by our Staff, Volunteers, and Guests!

I WANT TO MAKE GOBS OF MONEY AND SELL THINGS TO UNSUSPECTING CAMPERS!

That’s not really a question, but: in the spirit of MAGStock, you are welcome to give away food, drinks, trinkets, etc., but unauthorized sales are strictly prohibited. However, we now have an Artist Alley that you can apply for if you’d like to be authorized!

CAN I DRINK ALCOHOL?

Yes, alcohol consumption is allowed at the campground. You are not permitted to sell alcohol onsite. Enjoy responsibly! Keep in mind that it is a lot easier to get dehydrated while outdoors. All laws continue to apply. Additionally, glass containers are not permitted to be carried around the campground. Please transfer beverages to shatter-proof cups/containers and place glass into a recycle bin.

ARE YOU SERIOUS!?

You bet!

THIS SOUNDS REALLY BOSS BUT I HAVE ANOTHER QUESTION.

Ask us! chairs@magstock.org